Net Promoter Score (NPS) Survey launching for Content Requests

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Net Promoter Score (NPS) Survey launching for Content Requests

 
Flexera is rolling out the NPS Survey for all Customer requests for Content Services.  From this weekend, August 1st, every Support request for Content updates across FlexNet Manager, Data Platform, and Technopedia will generate an invite to take the NPS survey on case closure. 
 
This survey asks one question:-
 
‘How likely are you to recommend Flexera to others?’
 
We are gathering this information to measure customer attitude and satisfaction for how well we are meeting your needs for delivering enhanced content. The responses will help up to understand what we are doing well and react to the things that need improvement.  We hope that you will engage in the survey and provide your open and honest feedback.