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Flexera beginner

Unable to process Preview Response from LLS

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When I want to fetch the features available on the LLS using a preview request, a response is returned. But when the response is processed, it fails with an exception- 

Caused by: com.flexnet.licensing.exceptions.PublicLicensingException: Preview response cannot be processed into the license source.
at com.flexnet.licensing.b.a.j(SourceFile:404)
at com.flexnet.licensing.b.i.a(SourceFile:522)
at com.flexnet.licensing.a.g.a(SourceFile:92)
at com.flexnet.licensing.a.t.addTrustedStorageLicenseSource(SourceFile:159)
at com.flexnet.licensing.a.t.processCapabilityResponse(SourceFile:178)

I am sure, am missing something, but not sure what

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Revenera Moderator Revenera Moderator
Revenera Moderator

Re: Unable to process Preview Response from LLS

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HI @sunilbond ,

That error is expected.  If you are performing a Preview request you do not want to Process the Capability Response into Trusted Storage.  Here's a snippet from the CapabilityResponse example provided in the .NET XT Kit:

preview.jpg

If the request is of type preview the results are displayed rather than processed.

Thanks,

Jim

 

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Flexera
Flexera

Re: Unable to process Preview Response from LLS

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Hi Sunil,

Can you please confirm if you are using the java toolkit to fetch the licenses from the LLS?  Preview Responses can't be processed into the Trusted Storage I believe and hence you are getting the error. If your code uses processCapabilityResponse can you try using getResponseDetails instead and see if that works? For example:

ICapabilityResponseData responseDetails = licenseManager.getResponseDetails(responseData);

I would recommend opening a support ticket, as you may need to share the sample code which you are using. 

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Revenera Moderator Revenera Moderator
Revenera Moderator

Re: Unable to process Preview Response from LLS

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HI @sunilbond ,

That error is expected.  If you are performing a Preview request you do not want to Process the Capability Response into Trusted Storage.  Here's a snippet from the CapabilityResponse example provided in the .NET XT Kit:

preview.jpg

If the request is of type preview the results are displayed rather than processed.

Thanks,

Jim

 

View solution in original post