Trusted Storage : how to reuse a feature after a crash

[wlagriffoul]

In the TrustedStorage file, I have a "F1" feature.

When I launch my software, the execution of "licensing.LicenseManager.AvailableAcquisitionCount("F1"...)" returns "1". I then execute a "licensing.LicenseManager.Acquire("F1"...)" on this feature, in order to activate the corresponding module in my software.
Then, if my software crashes, when I restart it, the execution of "licensing.LicenseManager.AvailableAcquisitionCount("F1"...)" returns "0". So I cannot activate the corresponding module in my software.

How can I reset the acquired license?
Do you have a solution to make the function available again after a crash?

Thank you

William

[jberthold · Accepted solution]

Hi @wlagriffoul ,

After a crash I would expect you to have full access to all features in Trusted Storage.  Please submit a support ticket so someone can provide direct assistance.

Thx,

Jim