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Performing a FlexNet Code Insight Manual Update

Performing a FlexNet Code Insight Manual Update

Summary

If your environment does not allow for automated updated, this article provides instructions for performing a manual update .

Synopsis

The FlexNet Code Insight Electronic Update service relies on outbound access on port 22. Some FlexNet Code Insight instances are configured without outbound internet access (or otherwise somehow block outbound access on port 22). In these instances, the users will need to perform a manual update to have the most up-to-date data in the core database.

Note: These instructions apply to Palamida 6.1.5, 6.6.2, and later. If you are running an older version of FlexNet Code Insight, please contact us to schedule an upgrade.


Discussion

  1. In a browser, connect to the following URL: http://updates.palamida.com/updates/3.1/

    a. Use the following credentials:

    • Username: updates-user
    • Password: P@l@m!d@3

    b. Download the following files to your local client machine:

    • update.zip
    • update_manifest.txt

    User-added image

  2. Log in as an Administrator to the Palamida WebUI.

  3. Go to Administration > Updates in the web UI.

    User-added image

  4. Click on the Manual Update tab (1). Select the files that you downloaded in Step 2. For the Update Manifest File field, upload update_manifest.txt (2) and for the Update Data File field, upload update.zip (3).

    User-added image

  5. Click only once on Update (4) and wait for the confirmation dialog shown below. This may take a minute or two depending on the speed of your network connection, as the file will be uploaded from your computer to the Palamida server.

    User-added image

  6. Check the Scheduler tab, choosing "Core Server" in the dropdown menu, to ensure the update runs and completes successfully. Once the update is no longer running, the status can be seen in the "Task History" tab of the Scheduler.
PLEASE SEE THE ADDITIONAL INFORMATION SECTION BELOW FOR INSTRUCTIONS ON THE MANUAL UPDATE PROCESS FOR THE 2017 R1+ (VERSION 7.X) PRODUCTS

Additional Information

The instructions for performing a manual update on FlexNet Code Insight 2017 R1 onwards are as follows:

1. Run following insert statement to force a local update rather than downloading from update server
INSERT INTO PAS_GLOBAL_PROPERTIES (SERVER_ID_, KEY_, VALUE_, ENCRYPTED_) VALUES (0, 'update.local', 'true', 0);
2. Download update_manifest.txt and update.zip
3. In a browser, connect to the following URL: http://updates3.palamida.com/updates/vnext/
Use the following credentials:
Username: updates-user
Password: P@l@m!d@3
4. Rename update_manifest.txt to manifest.txt
5. Move manifest.txt to $FNCI/tomcat/temp/palamida_update
6. Unzip update.zip to $FNCI/tomcat/temp/palamida_update
7. Restart tomcat
8. Got to Administration page and click the Schedule Update button to start the update immediately
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