Details

What actions will I need to take?

Visit our documentation for details. 

  1. Customers who leverage SSO for FNMS Cloud must connect their identity provider to the new IAM service. You'll be able to set up this connection through the IAM user interface once the window opens for the transition. You only need to set up your Identity provider once to cover both your production and UAT environments.
  2. You can then test the new IAM system in parallel while using the same underlying user data. Once you’re ready to make the move, simply direct your users to the SSO option linked to the new IAM. You must complete the move by the date listed above, at which time the old FNMS Cloud URL will be redirected.
  3. Customers who leverage username and password can also choose when to transition to the new IAM service during the specified window. We’ll automatically load all usernames and passwords to the new IAM service when your tenant is enabled. You can use the new URL (app.flexera.com, or if you access FNMS today via a domain ending in .eu, app.flexera.eu) to test in parallel and then simply direct all your users to the new URL when ready. You must complete the move by the date listed above, at which time the old FNMS Cloud URL will be redirected.
    1. If you’ve made changes to users or passwords during this window, you can request a re-sync of user IDs and passwords by submitting a support ticket. Please allow five business days for this update.
  4. Customers who safelist (previously known as whitelist) outbound internet traffic should have already updated their “safelist” to include the new domains needed during the transition to AWS.
    1. You can request the list of allowed domains and IP addresses by sending a request to Flexnet-Safelist@flexera.com. In some cases, we are now shifting to dynamic IP addresses, which requires you to safelist by domain.
    2. You’ll need to maintain existing safelisting until the cutover is complete.
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