About Product Access

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We designed our community and product downloads to ensure security, the privacy of customer company data, and to allow for management of license use. We have four-levels of permissions to meet these standards. Read on for details on how to request and gain access.

On-Premise Product Download

New accounts are assigned a Product and License Center Administrator. This individual is responsible for approving solution download access for other company users.  Users may request access to their company’s solutions for downloads by:

1. Registering for community
2. Visiting the Product and License Center page and selecting the appropriate instance
3. Submitting request access

The PLC Administrator will receive a notification that there is a request for access. It is up to that individual to approve the request. Once done, the user may download the product by:

1. Signing in to the community
2. Visiting the Product and License Center page and selecting the appropriate instance

This video details the permission levels based on what you will see in the community.

SaaS Product Account Creation

New accounts will be sent an email in addition to the order confirmation email. Follow the instructions in the account access email to create your account.

Product-Specific Instructions

Product-specific instructions may be found here: https://docs.flexera.com/plc/en/default.htm

Related Articles:

• How to Download a Product 
• About Permission Levels 
• Connecting your Community Account to your Organization 
• How to Access the Product and License Center 
• Obtaining and Activating a License File 
• How to Approve Product and License Center Requests