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Data Platform Knowledge Base

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Data Platform Knowledge Base

Diagnostics Tool Plan B

0 0 154
If the Diagnostics tool is not working to extract all necessary log files, please gather all logs below: C:\Program Files\BDNA\Data Platform\log C:\Program Files\BDNA\User Console\Logs C:\Program Files\BDNA\Data Platform\TAPI C:\Program Files\BDNA\D...
by Level 3 Flexeran htrevor819 Level 3 Flexeran

Invalid analyzer license

0 1 299
Symptoms: The User Console configuration wizard throws the error "invalid license" when trying to upload a valid analyzer license. Solution: Manually remove the files with “” from the license-installer folder: C:\Program Files\BDNA\User C...
by Level 3 Flexeran htrevor819 Level 3 Flexeran