Data Platform Knowledge Base

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Knowledge Base Articles

Support for Excel extractor in Data Platform

Included in the 5.5.66 Data Platform patch release is a Excel extractor that can extract data from a predefined input spreadsheet and convert it into a BDNA consumable zip file.   IMPORTANT: If the running platform is missing Microsoft Office, the Mi...

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htrevor819 by Level 4 Flexeran
  • 2117 Views
  • 13 comments
  • 3 kudos

How to change the Tomcat shutdown ports

Title: How to change the Tomcat shutdown portsIntroduction: You will most likely see an error in the User Console either when trying to load the User Console or when running the User Console configuration wizard - usually this happens at the 'Initial...

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djudge by Level 4 Flexeran
  • 1123 Views
  • 0 comments
  • 0 kudos

Tanium Extraction Procedure for Normalize

SummaryThis article provides instructions for extracting extracting data from Tanium 7 server with Tanium Connect 4.SynopsisThe document details the steps needed to configure extraction from Tanium 7 server with Tanium Connect 4 for Normalize.Discuss...

dsood by Level 5 Flexeran
  • 1791 Views
  • 2 comments
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Enable additional logging for Analyze reports

Enabling additional logging for Analyze reports can be useful to gather the queries that Analyze runs against the BDNA_PUBLISH database. These queries can then be run against the BDNA_PUBLISH database directly. The steps below allow the additional l...

RQuinn by Flexera Alumni
  • 987 Views
  • 0 comments
  • 1 kudos

User Console Support Tool

  Introduction This Support Tool is to make it as simple as possible to collect relevant files and data that are used by support to review, analyze, and provide support feedback. The support tool retrieves files and data from the backend and provide...

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RQuinn by Flexera Alumni
  • 1371 Views
  • 0 comments
  • 0 kudos

Admin Console Support Tool

  Introduction This support tool is to make it as simple as possible to collect necessary log and configuration files in relation to Data Platform Admin Console   The tool gathers the requested log\conf files and downloads as a zip file in your web ...

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RQuinn by Flexera Alumni
  • 1298 Views
  • 0 comments
  • 1 kudos
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