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5.5.56 LDAP Config Wizard Error + Workaround

5.5.56 LDAP Config Wizard Error + Workaround

Description

5.5.56 is throwing off LDAP settings and causing issues in the Data Platform and User Console configuration wizards shown by the screenshots below:

kb ss 1.PNG

-- The "Certificate Import" button is missing on the LDAP setting page
-- When clicking on the "Test" button, got a pop-up saying "Do you trust this cert?", when clicking on yes, the test passed.

kb ss 2.PNG

-- The User Console configuration wizard gives the error message "The LDAP information is not right"

Workaround:

Please copy the file 5.5.48_NBIDLLS.zip to the Tmp directory in the User Console installation folder and overwrite the existing file.

Afterwards, execute the command below as an Administrator:

"%NORMALIZE_BI_HOME%\bin\updater.exe" /FILE="%NORMALIZE_BI_HOME%\Tmp\5.5.48_NBIDLLS.zip"
 
 
Fix Version:

5.5.57

 

 



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Version history
Last update:
‎Sep 13, 2022 03:40 PM
Updated by:
Contributors