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5.5.56 is throwing off LDAP settings and causing issues in the Data Platform and User Console configuration wizards shown by the screenshots below:

kb ss 1.PNG

-- The "Certificate Import" button is missing on the LDAP setting page
-- When clicking on the "Test" button, got a pop-up saying "Do you trust this cert?", when clicking on yes, the test passed.

kb ss 2.PNG

-- The User Console configuration wizard gives the error message "The LDAP information is not right"


Please copy the file to the Tmp directory in the User Console installation folder and overwrite the existing file.

Afterwards, execute the command below as an Administrator:

"%NORMALIZE_BI_HOME%\bin\updater.exe" /FILE="%NORMALIZE_BI_HOME%\Tmp\"
Fix Version:




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Last update:
‎Sep 13, 2022 03:40 PM
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