Data Platform Forum

Solved Patch Set Update "Failed to Update"

Hi guys. I'm trying to update Admin Console as informed on top banner of a new Patch Set but I keep getting an error message: Failed to execute [User Console 5.5.22_Analyze_NBIDLLS Update Set]. I looked over the community but couldn't find any inform...

Update 5.5.22 failed

Upgrade to 5.5.22 failed - and rollback also ..UserConsole not starting - so I'm kinda a stuck.Updating agian or doing catalog sync fails: "The system failed to connect to the User Console service. Please check the environment and retry."How cn I do ...

BDNA Error

I am still waiting for confirmation that my account is linked with our Corp. account so I can open a support ticket. However we keep getting "An Error Occurred While Importing Task [16973] with a SolarWinds connection.I know at one point support gave...

Connect_it scenario for Existing customer Import Data Platform Hardware v5.5

If you have an existing customer using the Connect_it scenario for Existing customer Import Data Platform Hardware v5.5 and there are existing asset tags how do you use this scenario? Primary key is Asset Tag and the scenario is creating duplicates i...

Does Normalise process "ServiceNow Cloud Function [cmdb_ci_cloud_function]" ?

Hi All.Will "Cloud Function [cmdb_ci_cloud_function]" ci's that are discovered using ServiceNow discovery, be included in the Normalise process when the ServiceNow discovered data is transferred to the onsite normalise server?regards Peter

User Console Reports Slow

We are seeing slowness in opening the User Console reports default reports. It takes more than 2 minutes for software report. What is the average time to open Software Products reports from catalog, is there a way to improve the performance.

BDNA Discovery Normalization

The latest BDNA Discovery Normalization For Existing HP Asset Manager Implementations Document is from a company call Reveal IT solutions and is 4 years old. Is there a later document? I'm sure that has had to be changes to the connect_it scripts in ...

User Console Reports

When using the user console for the first time there are 4 reports that default to the screen. When looking at the drop dropdown for manage reports there are multiple OOB reports. After creating my own reports the Default 4 reports and the Manage Re...

Answer questions related to Data Platform Security

hi,1)Can we disable http options method for IIS?Ans : Yes, in IIS under 'Request Filtering' --> HTTP Verbs --> OPTIONS Verb may be denied. This will not affect application functionality.2)Can IIS default welcome page be removed?Ans : Yes, you can de...

FNMS data into Data Platform

Is there an out of the box extractor to pull FNMS data into Data Platform? Customer has over 50 data feeds into their FNMS at the moment so was hoping to take advantage of that.