Question about data ingestion into ServiceNow

[michaellowe]

Real beginner question here but what is the next step after connecting the SQL database for BDNA_PUBLISH? We are trying to pull out DEV and QA servers into our instance but I am not finding the next step in the process. I could pull the data out of the CSV file and transform it but is this the recommended way if the database connection is setup?

Any help or direction would be appreciated. 

[gliu · Accepted solution]

Hi michaellowe,

Here is the documentation for "ServiceNow Integration with Data Platform" for your reference.

Let me know if this helps, if not, could you please log a case via the Support Portal, then we can schedule a webex call to go through the integration.

https://docs.flexera.com/ServiceNowFlexeraIntegrationApp/DataPlatform/v505/Content/helplibrary/InstallAndConfig.htm

Thanks

[michaellowe]

Thank you for the documentation. I was able to find this but the instructions are not matching what I am seeing in our ServiceNow instance. I will log a support ticket for assistance with integration.