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Customer How Tos
How to Mimic a User View
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Note: This depends upon SalesForce access levels. Sign in to Salesforce and look up the user From Service Console view, select App Launcher in upper left hand corner Select Lithium from the list of applications, which should open community in a ...
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Access Issue
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Best Practice
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Case access
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Case Management
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CSMs
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Email
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follow user
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Generic Email
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How To
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Learning Center
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Login
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Mimic User
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PLC
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Sample Language
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Sign
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subscription
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Support
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Switch User
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Troubleshooting
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