Suggested Actions

Suggest an improvement

Submit a request for new functionality or enhancement to an existing feature that would make the product behave more efficiently or extend its capability.

For Example:

  • I would like to see products differently.

  • I would like to see the product do something new.

  • I have an idea for how the product could be improved.

Open a support case

Create a new support case to get help with a problem you may be experiencing. This if the product behaves in a way in contravention to the documentation or displays an error visibly or in any log files or debug.

For Example:

  • I cannot get the product to work the way i want.

  • I donot understand something about the product.

  • I believe I have discovered a problem with the product.

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Customer How Tos

Customer How Tos

How to Mimic a User View

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Note: This depends upon SalesForce access levels. Sign in to Salesforce and look up the user From Service Console view, select App Launcher in upper left hand corner Select Lithium from the list of applications, which should open community in a ...
by KPBussey Flexera Alumni Apr 23, 2019
CSMs Mimic User PLC Support Switch User
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