Resolved: Unable to Open Support Cases

Community Manager Community Manager
Community Manager
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Update: As of 2:00 P.M. CST on 6/14/2021, this issue has been resolved. You should now be able to access the case portal normally. 

We are currently experiencing issues with customers being unable to submit support cases using the case portal. Please be aware that we are actively working with our service provider to resolve this issue as soon as possible. If you need to open a support case, you can still reach us for support by e-mail at or by phone

We appreciate your patience as we work through this issue and apologize for the inconvenience.