Flexera Community has become an integral part of the Support experience, providing our users a single place to get information and find solutions to issues with Flexera products. Strong leadership is required to build on our current success, and I’m thrilled to announce the following changes to our Flexera community leadership.
Chris Grinton, Sr Director Customer Experience, will be providing the strategic vision for Flexera community. Chris’ extensive record of success helping customers solve business problems, his focus on the customer experience and his presence on Flexera community combine to make him a natural choice to drive Flexera community into the future.
Austin Grimes has joined Flexera as Community Manager. Austin describes himself as “customer obsessed,” and has a passion for helping connect customers with solutions. “Community is a powerful tool for helping the many,” says Austin, “and for getting grounded in the customer experience, to see what customers truly care about. Community is a great place for empowering peer-to-peer engagement, delivering solutions and building trust with our customers.”
I’m thrilled to have both contributors focused on community. Congratulations to Chris and welcome to Austin! These are exciting times for Flexera, our customers and the future of our community.
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