[Action required for resolution] Case Portal Issue

AustinG
Community Manager Community Manager
Community Manager
1 0 591

Update @ 2 P.M. PST - We believe this issue is now resolved. In order to get the fix, you'll need to sign out and sign back into the community, this may require that you clear your cookies and cache. 


Some users may experience issues while trying to access the case portal. Impacted users will see a blank screen that says "You don't have access to this page." 

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Our team is actively working towards a resolution for this issue, we apologize for any inconvenience this may cause. 

AustinG
Flexera Sr. Community Manager