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Community Information

Enhancements to Support Case Portal

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On Friday, March 20th we will be releasing enhancements to the Flexera Software Case Portal. These enhancements include: The Get Support > My Cases menu option will be renamed to Get Support > Case Portal The case portal menu option now redirec...
by Community Manager cvirata Community Manager

Support Chat Pilot Program

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Flexera is constantly looking for innovative ways to enhance the support experience we provide our customers. One feature we believe our customers would benefit from is the ability to chat with a support agent. So, beginning Monday, August 5th, we a...
by Community Manager cvirata Community Manager

June 2019 Community Case Management Update

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There is good news for all of you who use support through the Flexera Community. As of this last weekend, you have access to the case management portal features you’ve come to expect. I appreciate your patience during this transition. Back in Apr...
by Community Manager cvirata Community Manager