[Resolved]: Community Connectivity Issues and Limited Functionality

[Resolved]: Community Connectivity Issues and Limited Functionality

Update:

We've resolved the connectivity issues and services should now be fully operational. If you are still experiencing issues with signing into the community or accessing its features, please contact the Revenera Technical Support by phone for assistance. Thank you again for your patience and understanding.


Original Post: May 11, 2021 03:54 PM PDT

The community is currently experiencing connectivity issues which impacts users' ability to sign in and access services like the case portal, Product and License Center, and Learning Center. Our team is working to restore services as quickly as possible. We will update this notice as we have more information.

If you have an urgent product issue or require immediate assistance, please contact the Revenera Technical Support team by phone. We appreciate your continued patience. 

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