[RESOLVED]: Error signing into the community

[RESOLVED]: Error signing into the community

Update:

The team believes they have resolved the issue and users should be able to log into their community account. If you continue to experience the error, please contact the technical support team by phone for further assistance. 


Original Post: ‎Sep 12, 2021 06:45 PM PDT

We've received reports of users not being able to log into the Revenera Community. Attempts to log in result in the following error: 

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If you observe this error, please try the following workarounds:

  • Clear your cache
  • Log in while using "incognito" mode
  • Use a different browser

We continue to investigate the issue and will update this post as we have no information. We appreciate your patience and understanding. 

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