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[COMPLETED] Scheduled Maintenance: Revenera Community

[COMPLETED] Scheduled Maintenance: Revenera Community

Update: Maintenance completed at approximately 5:22 AM CDT. Please notify technical support if you observe any issues. 


Original Post (Apr 12, 2023 04:54 PM)

Revenera Community will undergo site maintenance on April 17th and will incur an outage up to 2 hours.
Community pages (including the Support Case Portal and Product and License Center) will be unavailable during the following time window:

PDT: Apr 17th, 2:00 AM - 4:00 AM
CDT: Apr 17th, 4:00 AM - 6:00 AM
UTC: Apr 17th, 9:00 AM - 11:00 AM

For Severity 1 issues only: Customers may email support@revenera.com for assistance while the case portal is inaccessible. Cases determined not to be severity 1 will be responded to in the timeframe specified by your support plan.

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Last update:
‎Apr 17, 2023 09:57 AM
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