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Community How Tos

Approve Product and License Center Requests

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If you are listed as the key contact for your company's account, you will manage access to the Product and License Center. Please direct staff members who need access to follow these instructions. Once you receive notification (via email) that a re...
by Community Manager KPBussey Community Manager

Access Product and License Center

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To access the Product and License Center: Sign in Click on "Other Resources" and select "Product and License Center" From there, find your which column your product is in and select the “Let’s Go” option. If this is your first time accessing the pr...
by Community Manager KPBussey Community Manager

Subscribe to a label

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When users subscribe to a label, they are notified by email when a new post is created with the label. One thing to note about labels is that they are applied at the forum, knowledge base or blog level. Thus, predefined labels and subscriptions to l...
by Community Manager KPBussey Community Manager

About Accepted Solutions

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Users who post the first message i can mark one of the replies as an accepted solution. After a solution is accepted, the original message is marked as solved, and the reply is marked as a solution. Marking a reply as an accepted solution helps comm...
by Community Manager KPBussey Community Manager

Create a Signature

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Signatures are a great way to connect and add personality in the community! For example, signatures may include contact information, reminders to accept solutions, or quotes - really anything that first within our guidelines (no overt selling or sh...
by Community Manager KPBussey Community Manager