Community How Tos

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Community How Tos

Error when creating a support ticket

0 0 685
If you observe the error above when submitting your support ticket in the case portal, please try the following troubleshooting options - Option 1: Cancel the case creation and logout/log back into the community Option 2: Try a different browser O...
by Revenera Community Admin cvirata Revenera Community Admin

How to Open a Case with Support

0 0 13463
If your account is tied to a company with a maintenance contract, you have permissions to open new support cases and view your previously submitted support cases. Opening a Support Case To open a support case: Log in to the Revenera Community. Open...
by Revenera Community Admin cvirata Revenera Community Admin