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ruby.exe is not running/restarting

I am unable to execute scripts (on my SQL Server VM) because the ruby.exe processes are not running. I was under the impression that ruby.exe should always be running (three instances) and that if they ever die, they automatically restart. So whatā€™s up?

Thanks!
     ...Ken

P.S. This is a production VM ā€“ I cannot reboot.

 

(1) Solution
Thank You

Support will provide assistance from here.

View solution in original post

(3) Replies

Hi Ken

 

Sorry to hear you are having issues with Ruby.  Is this a RightLink server ?

Please make sure to submit a support ticket so that we can track and follow up directly with you.

Thank You

We are using RightScale. Case 02364657 (per flexerasoftware.com).

Thank You

Support will provide assistance from here.