An internal error occurred.

[roberto]

Hello, 

I am inviting a user to my  RightScale account using the invitation feature and after waiting for the invitation I was able to reset and login to the account without any issues. Now I want to add that account to a group inside RightScale but I am not able to find that user in my account and when I login to users account I am getting this error: 

Problem:
  An internal error occurred.
Summary:
  Error code: 3pssx7ei7uv04, Issue: Request failed after 4 tries to 1 endpoints: ('https://us-3.rightscale.com'  => [Service::Client::Base::InternalError: Error response: code=500, body={"name":"InternalServerError","errors":["An unexpected error occurred."]}])
Resolution:
  Please contact RightScale support and report the error code provided in summary. 

 I can't find any trace of this user using the Governance tab. 

[egonzalez]

Hi Roberto

Thank you for your post. We will follow up via the ticket you submitted.  We will review the invite flow.