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Knowledge Base Articles

Error: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Business.FSG.FlexeraServiceGateway.Authenticate()

SummaryError: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Business.FSG.FlexeraServiceGateway.Authenticate()QuestionError: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Busi...

mge by Flexera Alumni
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Enable Verbose Logging in App Portal

SummaryThis article discusses how to enable verbose logging in App PortalSynopsisThis article discusses how to enable verbose logging in App Portal. DiscussionTo enable verbose logging within App Portal, perform the following steps: Access the Admin ...

nbikos by Level 5
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Update Waiting on Status Message in App Portal for Packages Not Getting Updated for Client Machines Reporting to Secondary Sites on ConfigMgr 1511 or 1602

SummaryApp Portal requests are not getting updated due to a bug within ConfigMgr 1511/1602 where status messages are not getting updated for packages installed on client machines that are reporting to secondary sites.SymptomsThe "Waiting on Status" m...

saleman by Level 6
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Does App Portal return Last Used Date for Asset Intelligence software utilization option in the Inventory Class's Usage Report tab?

SummaryIf the Asset Intelligence metering option is selected in Inventory Class properties for Inventory Groups, then Last Used Date is not displayed in Inventory Usage Report.QuestionDoes App Portal return Last Used Date for Asset Intelligence softw...

Creating a Custom App Portal Report

SummaryCustom reports can be created based on SQL queries and then baked in to the App Portal report portal.SynopsisCustom reports can be created based on SQL queries and then baked in to the App Portal report portal. The first step is to create a qu...

nbikos by Level 5
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Migrating App Portal Database To a New Server

Summary Migrating only App Portal Database to a New Server Synopsis This article lists the steps required to move the App Portal DB to a different database server. Discussion ##WARNING##: ALWAYS BACKUP YOUR APP PORTAL DATABASE PRIOR TO ATTEMPTING THI...

Getting My Apps Tab to Display in App Portal

SummaryThis article discusses troubleshooting steps if the My Apps tab does not get displayed for users.SynopsisThis article discusses troubleshooting steps if the My Apps tab does not get displayed for users when accessing the App Portal site.Discus...

saleman by Level 6
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Where do I Download App Portal 2016 or App Broker?

SummaryNewer versions of App Portal and App Broker need to be downloaded in PLC 2.0QuestionWhere do I Download App Portal 2016 or App Broker? I only see App Portal 2015 R2 and earlier available for download in the Product and Licensing Center..Answer...

CharlesW by Level 12 Flexeran
  • 453 Views
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