Is there a Resolved Request Variable that can differentiate the order by Software or Hardware?

Yes

Summary

Question

Is there a Resolved Request Variable that I could pass in a web service action to ITSM to differentiate the order between Software and Hardware so it can differentiate the order by Software or Hardware?

Answer

The different type values are defined as follows:

Software = 0,
General = 1,
Group = 3,
TaskSequence = 4,
CM7VirtualApp = 7,
SoftwareCM12Application = 15,
AltirisApplication = 18,
AirwatchAndroid = 19,
AirwatchiOS = 20,
AirwatchiPad = 21,
AirwatchWindows = 22,
AirwatchWindows8 = 23,
CasperPackage = 25

Is there a Resolved Request Variable that can differentiate the order by Software or Hardware?