Enable Verbose Logging in App Portal

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Summary

This article discusses how to enable verbose logging in App Portal

Synopsis

This article discusses how to enable verbose logging in App Portal.

Discussion

To enable verbose logging within App Portal, perform the following steps:

1. Access the Admin tab
2. Navigate to Site Management | Settings | Website
3. Adjust the Logging Level field under the General subtab
4. Click Save
5. Restart the windows service called ESDService

Additional Information

Verbose is a common level to set, but Debug level logging should not be used in a Production setting unless explicitly instructed. The amount of logging performed can have an impact on overall performance.

Once logging is enabled and the issue is encountered, provide details of the issue and a full set of App Portal logs (minus any sub-folders) to the support engineer for further analysis. The logs are located on the App Portal server by default under "C:\Program Files (x86)\Flexera Software\App Portal\Logs" folder.