App Broker Discussion Forum | Flexera Community Support

Solved Catalog Item Change Log/Report

Is there an OOTB function or report that tracks changes made to a catalog item? For instance when an administrator updates the version number or adds a new ConfigMgr package to an existing CI, is there a way to track what was changed?

Solved Passing Formating Tags through ITSM API

Is it possible to pass formating values like <br/> into an ITSM field like "Details"?I have been working with our Remedy team to format data we are passing from App Broker to Remedy but it is passing the plain text <br/> instead of translating to for...

Chrome web extension error

We've been encountering a situation where users open App Portal using Chrome and they immediately get this error in the browser: <gupdate xmlns="http://www.google.com/update2/response" protocol="2.0"><app appid="ndbnngpgjlocahjdbkbjgfeifjnnlfhd"><upd...

Solved Using a mailbox as an approver

We are investigating the possibility of using a non-user email address (a mail box) as part of an approval group.The current members of the Approval Group are valid App Portal members who are members of an AD group, we use the AD group to fill the Ap...

Solved App Broker License Reclamtion Reporting

Looking for a report on App Broker version 2019 r1 License reclamation detail of Keep reasons with user and device

Solved Does AppBroker 2019 R1 support Configuration Manager Current Branch 2002?

Does AppBroker 2019 R1 support Configuration Manager (EndPoint Manager) Current Branch 2002?

Solved App Portal gives error - Your system is not licensed to use this application

We switched to a user based license last week and it all seems good. However, we have two users that we know of so far that can't access the App Portal.They receive the message stating "Your system is not licensed to use this application."We don't u...

Solved Catalog item that will add a user to security group

I need to create a catalog item that once it is approved by their manager will add the user to a security group.I am very new to Flexera ESD (2017r2), so maybe I am not using the correct word to search for but I cant find any documents that outlines ...

Solved Reminder to approve requests - being sent out every minute

We are having an issue where our “Reminder to approve requests” emails are being sent out in bulk. In the last hour 3000+ emails have been sent out. It looks like they are only being sent out to approvers who have pending approval requests. Some app...

Solved Categories with Grayed out.

We routinely get questions from our customers related to the font color for categories. There are some that display as gray and others black. Is there a reason why some of these are grayed out? Thanks.

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