Hi Folks,
After installation of the "Flexera Software AppPortal 2018" update set in ServiceNow (Quebec), there were 2 errors. I guess, they are associated to the missing pages in modules:
When clicking on both of them, there are missing pages like:
Has someone experienced the same issue ?
Is there maybe any hot-fix for that ?
What's the latest AppBroker update set ?
Thanks for any hints in advance.
Jun 14, 2021 02:07 AM
The Employee App Provisioning capability is dependent on the CMS module from ServiceNow. ServiceNow stopped including this module in the New York release, so if you have a version of ServiceNow that started prior to New York and has been upgraded, you'll still have the CMS module, and the Employee App Provisioning should work fine. If you started on a ServiceNow release later than Madrid (i.e. New York or later), you will need to reach out to ServiceNow Support and ask them to enable the CMS module for you.
Jun 14, 2021 02:23 AM
The Employee App Provisioning capability is dependent on the CMS module from ServiceNow. ServiceNow stopped including this module in the New York release, so if you have a version of ServiceNow that started prior to New York and has been upgraded, you'll still have the CMS module, and the Employee App Provisioning should work fine. If you started on a ServiceNow release later than Madrid (i.e. New York or later), you will need to reach out to ServiceNow Support and ask them to enable the CMS module for you.
Jun 14, 2021 02:23 AM
Thanks for information. Have just found out NY release notes, where it's mentioned.
Jun 14, 2021 04:06 AM