We switched to a user based license last week and it all seems good. However, we have two users that we know of so far that can't access the App Portal.
They receive the message stating "Your system is not licensed to use this application."
We don't understand why. They show in the WD_User table and in the Admin tab under Users as well as their computers. We had them clear their cache, tried different browsers, rebooted. No go! One is a Mac (other Macs work) and one is a Windows 10 box.
Thanks!
Jul 25, 2019 12:02 PM
Jul 29, 2019 03:13 PM
Jul 29, 2019 03:13 PM
Jul 30, 2019 01:41 PM
Jun 29, 2020 03:16 AM