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Question: Why users cannot see workflows created/submitted by other users in the same company? Answer: By default, users in the same company only can see the workflows created or submitted by themselves.  Follow the steps mentioned below to allow all the users in the same company to see the workflows submitted by other users : Navigate to App_Data folder present inside Workflow Manager Installation  Directory              Ex: C:\ AdminStudio Web Components_2019\wwwroot\App_Data\        2.  Locate 'XMLQuery.xml' file and Open it in a Text Editor        3.  Look for the tag <Query id="WFList_Consumer"> and then the <SqlServerVersion> Tag in it.                Remove the text: AND a.uploadBy = ' {0} '        4. Save XMLQuery.xml file        5. Log in as any user in the same company and now will be able to see the workflows submitted by                  other users in the same company.      
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Patch for AdminStudio 2019 R2 Summary A patch for AdminStudio 2019 R2 is made available to address a couple of product bugs identified by the AdminStudio product team. This article explains those bugs and how to apply the patch on the affected version of AdminStudio to fix the bugs.   Symptoms Every package imported from the Package Feed Module into AdminStudio’s application catalog was missing the setup file name in the command line value set in ‘Install Command Line’ property. So, there was a need to manually update the value in this property with the setup file name.   The following error is seen while building MSIX projects in AdminStudio Edition of InstallShield (Editor): Error Description: The specified provider is unknown ‘ISMSIX’ Error Code: -9009   Resolution The patch will fix both the issues mentioned above. Please go to the below link to download the patch: https://flexerasoftware.flexnetoperations.com/control/inst/AnonymousDownload?dkey=15101737   How to Apply the Patches: The downloaded AS2019R2_Patch.zip includes two patch installers: Patch#1 AS2019R2_Patch.exe Patch#2 IS2019_Patch.exe To Apply Patch #1: Copy the AS2019R2_Patch.zip to the machine where AdminStudio 2019 R2 is installed Close all the instances of AdminStudio, AdminStudio tools opened. Kill the AdminStudioHost.exe (if it is already running) from the tray icon area on the taskbar. Extract the AS2019R2_Patch.zip Double click on the AS2019R2_Patch.exe | Wait until the patch installation wizard appears | Continue the wizard to apply the patch   To Apply Patch #2: Copy the AS2019R2_Patch.zip to the machine where AdminStudio 2019 R2 is installed Close all the instances of AdminStudio, AdminStudio tools opened. Kill the AdminStudioHost.exe (if it is already running) from the tray icon area on the taskbar. Extract the AS2019R2_Patch.zip Double click on the IS2019_Patch.exe | Wait until the patch installation wizard appears | Continue the wizard to apply the patch Note: These patches can be applied in any order to fix the issues.  
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We host the vendor setup files on our AWS hosted file servers. For the AdminStudio Package Feed Module, one can download directly from us or may click to use their browser in order to obtain the setup directly from the vendor website.
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Yes, but it has been limited to a handful of representative applications. When licensed, one can search our entire database for similar results. The trial allows adding any of the following products to your application catalog to experience an example of what you get with a much broader set of products once purchased: 7-Zip Adobe Reader DC Google Chrome for Business Notepad++ .Net Framework
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Applications must be freely downloadable and support a silent command line installation. When handling requests, we may site the lack of a silent installation option as a reason for our not adding it (it is understandable that customers may not be aware if a setup supports these criteria on their own). However, we hope that customers provide a download URL to self-screen the availability of the product for public download.
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Requests for new entries may be submitted via our online community forums in the SVM or AdminStudio product areas as appropriate to the request. Alternatively, a support ticket may be opened. In either case we request the following details be provided: Product Name (including vendor name) Product Version (the latest available) Comments (any optional information you believe will help the request) Download URL (where it be downloaded) Information URL (product home page)
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We use a checksum to ensure the download is not modified in transit. We then scan them for viruses a second time (our partner also scans vendor setups for viruses). If a setup triggers a virus alert, we will not accept the update and host the file but will instead communicate with the vendor to resolve the issue. Because we are not wrapping or modifying vendor setups, any security signature applied by the vendor remains intact and can be leveraged to confirm it has not been tampered with.
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Symptoms: A warning message will be displayed as in below screenshot while trying to create a software repository catalog if software repository location is a local path. Diagnosis: While trying to create a new AdminStudio catalog with Software repository enabled, and when software repository location is specified with a local path instead of the Network path. Solution: To avoid displaying such warning message, specify the Software Repository location with a network path and proxy account credentials to access the specified network path for the repository.  
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Question: Is Workflow Manager capable of utilizing SQL database for session states? Answer: Yes, Workflow Manager is capable of utilizing SQL database for session states.
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This article provides information regarding how to connect to Workspace ONE distribution system from Application Manager. Symptoms While trying to configure the workspace ONE distribution system in Application Manager one can encounter with an error message Unable to establish a connection with Workspace ONE server. For more information, see the log. Connection to <url of the Workspace one distribution system> Failed: A required process for this task failed  Cause Valid Site code is not provided / if it is empty in the distribution plugin configuration window, the required process for this task failed error will be logged. Steps to Reproduce: NA Resolution Provide a valid Site code which is nothing but tenant id of the Workspace one along with the valid user credentials to resolve the connectivity issues.
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This article provides information regarding generic questions in the activated version of AdminStudio using Application Catalogs like How many folders can be created in the application catalog, what is the maximum number of packages/applications that can be added to each folder if multiple Catalogs are created, how do you delete a Catalog, etc. Symptoms NA Cause NA Steps to Reproduce NA Resolution Q1. How many folders can be created in the catalog? If it is only creating independent folders, there are no limitations as such. But if a hierarchical folder structure needs to be created, which is same as the windows default supported file path limitations (Maximum path length should not exceed 260 characters based on the Operating System on which AdminStudio is Installed)   Q2. What is the maximum number of packages/applications that can be added to each folder? As long as the database has enough space there are no restrictions on the number of packages or applications which can be imported into the application catalog.   Q3. If multiple Catalogs are created, how do you delete a Catalogue? (ie: Is there anywhere in the AS UI to delete a Catalogue? Or can this only be done by an SQL Server DBA?)   No there is no UI option available currently to delete the catalog from Application Manager. One has to connect to the database server and delete the catalog by using SQL server management Studio or by running SQL scripts to delete the databases over there. This only is done by a SQL Server DBA. Related Articles: AdminStudio Evaluation Restrictions: https://helpnet.flexerasoftware.com/adminstudio2018/Content/ashelplibrary/AdminStudioEvaluating.htm https://community.flexera.com/t5/AdminStudio-knowledge-base/AdminStudio-Client-Tools-Evaluation-Restrictions/ta-p/13  
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Summary Unable to open InstallShield(AdminStudio 2016 SP2 version of InstallShield) projects in VS 2017   Symptoms  Visual Studio reports the setup project can not be loaded. Diagnosis Licensing related issue Resolution Ensure that the machine where AdminStudio 2016 SP2 installed has a valid license to use InstallShield.  
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Summary This article provides information regarding few properties found in .aacx file VirtBlockers ,DiscoveredVirtBlockers Status ,AppVPkgCreation ,AppVPackageOptimization Example properties and their values in .aacx file  VirtBlockers="0"  DiscoveredVirtBlockers="10"  Status="6"  AppVPkgCreation="2"  AppVPackageOptimization="1"  Properties Explained VirtBlockers="<number>" -This value is set by Automated Application Converter application if  there is nothing(if VirtBlockers="0") or number of errors identified preventing conversion to AppV using applications internal logic. DiscoveredVirtBlockers="<number>" - This value is set by the Automated Application Converter application with the help of AdminStudio's internal logic to assess application virtualization compatibility checks. Status="<number>" - This value is set by Automated Application Converter by using the corresponding values defined internally for UI interpretation based on the final status of the package conversion. AppVPkgCreation="<number>" - This is the value set by selecting Package Creation property value under 'Microsoft App-V Options(All Versions) in Project Options dialog box which can be opened by navigating to Tools menu.  Value 0 corresponds to ' App-V 4.6 with AdminStudio', value 2 corresponds to 'App-V 5.x with AdminStudio', if there is no mention of this property in the .aacx file means, by default App-V 5.x with Sequencer setting will be used. AppVPackageOptimization="<number>" - This is the value set by selection Package Optimization property value under 'Microsoft App-V Options (All Versions) in Project Options dialog box which can be opened by navigating to Tools menu.  Value 1 corresponds to Offline. if there is no mention of this property in the. .aacx file means, the Streaming setting will be used by default.
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Symptoms: Encountering 500 error when trying to log into AdminStudio Web Components/Adminstudio Enterprise Server Diagnosis: The  ASP.NET State Service was stopped in the Services window.  Solution: Need to start the Services: In order to start the service, please use the following steps:  1. Click Windows+R on the Machine where AdminStudio Web Components is being installed.  2. Enter services.msc text and click on OK button.  3. In the services window, Double click on the ASP.NET State Service  4. Select "Automatic" from the Startup type dropdown.  5. Click on the "Start" button and then click on OK button.  Now try to launch the "AdminStudio Web Components". Adminstudio Web component should be up and running without any error.  
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Symptoms:  Unable to connect to Adminstudio Enterprise Server Diagnosis:    Solution:  Please follow the below-mentioned steps: (Refer Setting Up AdminStudio Enterprise Server.jpg) 1. Goto the machine where the AdminStudio is currently being installed.  2. In the Start Menu Search for Process Template Editor and launch it.  3. Click on Catalog Option at the top left corner > Click on Connect  4. "Connect Application Catalog" window will be displayed.  5. Click on Enterprise Server Tab.  6. Click on the link http://localhost and provide the IP of the machine currently being used along with Port Number.  7. Provide the Username and Password.  8. Click on Login Button.  Should be able to connect to AdminStudio Enterprise server without any error.  
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Summary After installing Adminstudio 2018 R3, upon launching Application manager, Microsoft .NET Framework unhandled exception error message box displayed and clicking on continue button twice opens the Application manager successfully Symptoms Launching Application Manager displays Microsoft .NET Framework unhandled exception error message box as below Cause Microsoft Report Viewer 2015 prerequisite not installed properly while installing AdminStudio 2018 R3 Resolution Open to Add or Remove programs / Uninstall or change a program from control panel > Programs>Programs and Features Uninstall Microsoft Report viewer 2015 Runtime Reinstall the Microsoft Report Viewer 2015 Runtime downloaded from https://www.microsoft.com/en-us/download/details.aspx?id=45496
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Symptoms: When attempting a post-capture, Repackager shows an error prompt saying "Repackager has stopped working"  or it crashes. (Refer Repackager has stopped working.JPG) Diagnosis: This is caused because it requires some pre-requisites to perform repackaging. Solution:   Please Install the following latest Pre-Requisites:  1. Microsoft Visual C++ 2008 (x86) Redistributable.  2. Microsoft Visual C++ 2010 (x86) Redistributable  3. Microsoft Visual C++ Redistributable Visual Studio 2012 (x86) and (x64)  4. Microsoft Visual C++ Redistributable Visual Studio 2015 (x86) and (x64).( Refer Repackager pre-Requisites List to be installed.JPG) Note: For Remote Repackager, you need to install all of the prerequisites on the machine where the Repackager is currently being run. Once you install all the prerequisites, try again to repackage and it should work successfully without any error.
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How to use the tpsconfig executable file to activate the AdminStudio product . Discussion Launching the tpsconfig.exe would display the AdminStudio Product Activation dialog where a serial number can be entered for node locked licenses to activate the product. This dialog also has a link to configure the License server information for concurrent licenses. The tsconfig.exe accepts the following parameters when using a commandline prompt:   /repair Repair license /return Return license to account /activate Activate license /info Show license information /helpShow help information /h Show help information /? Show help information /no_internet Perform offline transaction only /serial_number Serial Number /verbose Log Verbose Information /silent Perform silent transaction /set_license_server Set license server /feature Feature Enum /uninstall_service Uninstall licensing service
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This article discusses how to setup a clean machine for repackaging applications with AdminStudio. Discussion It's recommended to repackage applications on clean machines as it ensures that all necessary changes that are made by the installation are picked up through the repackaging process since they will not already exist on the machine. A clean system typically consists of a computer that has only the operating system and its service packs installed. T he repackaging developer must consider the minimum set of files ALL computers will initially possess. This set of files is the base case, or lowest common denominator. This base case or LCD is a computer image EVERY user will be guaranteed to have ? almost like a template for a systems administrator. A good channel of communication with your company's Systems Administrator before creating the initial repackaging snapshot will be time well spent. Ask them about their current set of default user images for various departments, and identify what applications are guaranteed to exist for all images. Always repackage using the image you define to be your base case or many wasted hours can be spent trying to understand dependencies and prerequisites, attempting to make some application function as intended. If the base image is properly defined, repackaging will generate a robust installation. Each computer will always be capable of running the repackaged program(s). A good definition of a base image will cut down on time spent debugging or reinstalling broken applications. The Repackager can be configured on a clean machine by either:   Launching Repackager Remotely If you have network connectivity from a clean machine to the computer that contains the AdminStudio Repackager tool, you can launch the repackager remotely by following the steps described in the link.   Installing Repackager on a clean machine If you do not have network connectivity from a clean machine to the computer that contains the AdminStudio Repackager tool, you can install the standalone repackager on the clean machine by following the steps described in the link.     Related Documents About Repackaging on Clean Systems
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In order to support Three Server Redundancy, there are elements of a license file which are required to be configured for a successful triad license server set up. These elements are specific to the environment in which the servers are being deployed and are therefore left to be configured by the end user rather than through the Product and Licensing Center. This article discusses these elements and how to configure them in order to set up a successful triad license server set up which supports Three Server Redundancy. Discussion The license file generated by the Product and Licensing Center for a triad license server configuration will look similar to the following (The serial number and signature have been removed): SERVER this_host 00137238bb88 SERVER this_host 002186948BF2 SERVER this_host 000d56289d8d VENDOR mvsn USE_SERVER INCREMENT IAEE mvsn 12.00000 permanent 1 VENDOR_STRING=REAL \ DUP_GROUP=NONE ISSUER="Flexera Software, Inc." \ ISSUED=11-may-2011 SN=XXXXXXX-XXX-XXXXXXXXXX TS_OK SIGN="XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXXX In this state, this license file will not support a triad license server configuration. The file must be modified prior to using it in a triad license server configuration. First, the hostname of each individual server needs to replace the ?this_host? placeholder that is generated in the license. Each hostname needs to correspond to the HostID on the SERVER line. In the above example, assume the first HostID, 00137238bb88, corresponds to the hostname LS1.flexerasoftware.com, the second HostID, 002186948BF2, corresponds to the hostname LS2.flexerasoftware.com, and the third HostID, 00d56289d8d, corresponds to the hostname LS3.flexerasoftware.com. After replacing each ?this_host? placeholder with the correct hostname, the file would look like: SERVER LS1.flexerasoftware.com 00137238bb88 SERVER LS2.flexerasoftware.com 002186948BF2 SERVER LS3.flexerasoftware.com 000d56289d8d VENDOR mvsn USE_SERVER INCREMENT IAEE mvsn 12.00000 permanent 1 VENDOR_STRING=REAL \ DUP_GROUP=NONE ISSUER="Flexera Software, Inc." \ ISSUED=11-may-2011 SN=XXXXXXX-XXX-XXXXXXXXXX TS_OK SIGN="XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX" In addition to specifying the hostname for each license server, the port on which the license server should communicate needs to be defined as well. This port can be any port between 1024 and 64000 that is not in use by another process on the system. It is strongly advised that the same port be specified for all three servers, as this makes administration much simpler. In this example, port 12345 has been selected and the file would now look like: SERVER LS1.flexerasoftware.com 00137238bb88 12345 SERVER LS2.flexerasoftware.com 002186948BF2 12345 SERVER LS3.flexerasoftware.com 000d56289d8d 12345 VENDOR mvsn USE_SERVER INCREMENT IAEE mvsn 12.00000 permanent 1 VENDOR_STRING=REAL \ DUP_GROUP=NONE ISSUER="Flexera Software, Inc." \ ISSUED=11-may-2011 SN=XXXXXXX-XXX-XXXXXXXXXX TS_OK SIGN="XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX" Optionally, the PRIMARY_IS_MASTER keyword can be used to specify that the first server in the list always be the primary server when it is up and running and communicating with at least one other server in the triad. After adding the PRIMARY_IS_MASTER keyword, the license file now looks like: SERVER LS1.flexerasoftware.com 00137238bb88 12345 PRIMARY_IS_MASTER SERVER LS2.flexerasoftware.com 002186948BF2 12345 SERVER LS3.flexerasoftware.com 000d56289d8d 12345 VENDOR mvsn USE_SERVER INCREMENT IAEE mvsn 12.00000 permanent 1 VENDOR_STRING=REAL \ DUP_GROUP=NONE ISSUER="Flexera Software, Inc." \ ISSUED=11-may-2011 SN=XXXXXXX-XXX-XXXXXXXXXX TS_OK SIGN="XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX" That is the extent of the required changes that must be made to the generated license file in order to support Three Server Redundancy through a triad license server configuration. At this point, the license can be copied to all three servers and the license manager started on each, starting with the Primary, to establish a quorum and begin serving licenses. Oftentimes, the ports used by the license manager need to be opened in the corporate firewall in order to allow clients to check out licenses from the license manager. If this is a necessity, the license file should be modified to specify the port which the vendor daemon runs on as well. This is then specified on the VENDOR line using the PORT=<PORT> notation. In this example, the mvsn vendor daemon is going to be configured to run on port 1234. The license file now looks like: SERVER LS1.flexerasoftware.com 00137238bb88 12345 PRIMARY_IS_MASTER SERVER LS2.flexerasoftware.com 002186948BF2 12345 SERVER LS3.flexerasoftware.com 000d56289d8d 12345 VENDOR mvsn PORT=1234 USE_SERVER INCREMENT IAEE mvsn 12.00000 permanent 1 VENDOR_STRING=REAL \ DUP_GROUP=NONE ISSUER="Flexera Software, Inc." \ ISSUED=11-may-2011 SN=XXXXXXX-XXX-XXXXXXXXXX TS_OK SIGN="XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX \ XXXX XXXX XXXX XXXX XXXX" After configuring the license as above, the ports 12345 and 1234 must be opened in the firewall to ensure that clients are able to check out licenses.
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