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Question: Why a copy of the entire folder is getting created under 'C:\Users\<Username>\Documents\AdminStudio' after Importing an application into the Application Catalog and running the test rules, from where the application has been imported? Answer: During the catalog creation "Enable Software Repository" checkbox was checked and created as a "Software Repository" catalog. So after running the test rules, a copy of the entire folder is created under 'C:\Users\<Username>\Documents\AdminStudio', from where the application has been imported. It is not possible to change the already created "Software Repository catalog" into the Normal catalog. In order to avoid this, uncheck the checkbox "Enable Software Repository" while creating a new catalog.  Note: If we delete the files that were created under 'C:\Users\<Username>\Documents\AdminStudio', there will be no effect at all, while running the test rules or during checking the reports.
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Summary How to get back hidden tools in AdminStudio - Application Isolation Wizard, Quality Monitor and Security Console tools under ‘AdminStudio Tools’ Menu? Symptoms Starting from AdminStudio 2018 and later, Application Isolation Wizard, Quality Monitor and Security Console tools are not listed under the ‘AdminStudio Tools’ menu. Cause The usage of some of the tools in AdminStudio was very low. In order to keep AdminStudio relevant and simple, some of such tools were hidden in the product. Steps to Reproduce Install AdminStudio 2018 or later Launch the AdminStudio and Connect to an application catalog. On the ‘Home’ tab, click ‘AdminStudio Tools’ and observe Resolution Close all the open instances of AdminStudio Execute the attached 'Unhide_AS_Tools.sql' SQL file in SQL Server Management Studio against the Application catalog connected. Launch AdminStudio and connect to the Application Catalog to get back the hidden tools - Application Isolation Wizard, Quality Monitor, and Security under ‘AdminStudio Tools’ Menu
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Summary InstallShield digital signing feature uses a timestamp server from Symantec which is being decommissioned (more details   here) and migrated to Digicert. Signing with new DigiCert URL causes breakage in Digital Signing Symptoms When signing an installer with SHA-256 digest, using the new Digicert server (http://timestamp.digicert.com), the resulting installer is signed by SHA-256 digest, but the countersignatures are signed with SHA1 due to an incorrect order in which InstallShield calls the signing APIs Resolution Please refer following InstallShield KB article to download and install  Digital Signing Patch for InstallShield 2015 SP2 and above https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShield-2015-SP2-and-above/ta-p/121641/jump-to/first-unread-message Affected AdminStudio Versions The patch is applicable only to versions of InstallShield editor available in the following versions of AdminStudio AdminStudio 2016 SP2 AdminStudio 2018 R3 AdminStudio 2018 R4 AdminStudio 2019 R2   Additional Information If there are any additional issues, please contact our  Technical Support   team  
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Question: Why users cannot see workflows created/submitted by other users in the same company? Answer: By default, users in the same company only can see the workflows created or submitted by themselves.  Follow the steps mentioned below to allow all the users in the same company to see the workflows submitted by other users : Navigate to App_Data folder present inside Workflow Manager Installation  Directory              Ex: C:\ AdminStudio Web Components_2019\wwwroot\App_Data\        2.  Locate 'XMLQuery.xml' file and Open it in a Text Editor        3.  Look for the tag <Query id="WFList_Consumer"> and then the <SqlServerVersion> Tag in it.                Remove the text: AND a.uploadBy = ' {0} '        4. Save XMLQuery.xml file        5. Log in as any user in the same company and now will be able to see the workflows submitted by                  other users in the same company.      
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Patch for AdminStudio 2019 R2 Summary A patch for AdminStudio 2019 R2 is made available to address a couple of product bugs identified by the AdminStudio product team. This article explains those bugs and how to apply the patch on the affected version of AdminStudio to fix the bugs.   Symptoms Every package imported from the Package Feed Module into AdminStudio’s application catalog was missing the setup file name in the command line value set in ‘Install Command Line’ property. So, there was a need to manually update the value in this property with the setup file name.   The following error is seen while building MSIX projects in AdminStudio Edition of InstallShield (Editor): Error Description: The specified provider is unknown ‘ISMSIX’ Error Code: -9009   Resolution The patch will fix both the issues mentioned above. Please go to the below link to download the patch: https://flexerasoftware.flexnetoperations.com/control/inst/AnonymousDownload?dkey=15101737   How to Apply the Patches: The downloaded AS2019R2_Patch.zip includes two patch installers: Patch#1 AS2019R2_Patch.exe Patch#2 IS2019_Patch.exe To Apply Patch #1: Copy the AS2019R2_Patch.zip to the machine where AdminStudio 2019 R2 is installed Close all the instances of AdminStudio, AdminStudio tools opened. Kill the AdminStudioHost.exe (if it is already running) from the tray icon area on the taskbar. Extract the AS2019R2_Patch.zip Double click on the AS2019R2_Patch.exe | Wait until the patch installation wizard appears | Continue the wizard to apply the patch   To Apply Patch #2: Copy the AS2019R2_Patch.zip to the machine where AdminStudio 2019 R2 is installed Close all the instances of AdminStudio, AdminStudio tools opened. Kill the AdminStudioHost.exe (if it is already running) from the tray icon area on the taskbar. Extract the AS2019R2_Patch.zip Double click on the IS2019_Patch.exe | Wait until the patch installation wizard appears | Continue the wizard to apply the patch Note: These patches can be applied in any order to fix the issues.  
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We host the vendor setup files on our AWS hosted file servers. For the AdminStudio Package Feed Module, one can download directly from us or may click to use their browser in order to obtain the setup directly from the vendor website.
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Yes, but it has been limited to a handful of representative applications. When licensed, one can search our entire database for similar results. The trial allows adding any of the following products to your application catalog to experience an example of what you get with a much broader set of products once purchased: 7-Zip Adobe Reader DC Google Chrome for Business Notepad++ .Net Framework
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Applications must be freely downloadable and support a silent command line installation. When handling requests, we may site the lack of a silent installation option as a reason for our not adding it (it is understandable that customers may not be aware if a setup supports these criteria on their own). However, we hope that customers provide a download URL to self-screen the availability of the product for public download.
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Requests for new entries may be submitted via our online community forums in the SVM or AdminStudio product areas as appropriate to the request. Alternatively, a support ticket may be opened. In either case we request the following details be provided: Product Name (including vendor name) Product Version (the latest available) Comments (any optional information you believe will help the request) Download URL (where it be downloaded) Information URL (product home page)
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We use a checksum to ensure the download is not modified in transit. We then scan them for viruses a second time (our partner also scans vendor setups for viruses). If a setup triggers a virus alert, we will not accept the update and host the file but will instead communicate with the vendor to resolve the issue. Because we are not wrapping or modifying vendor setups, any security signature applied by the vendor remains intact and can be leveraged to confirm it has not been tampered with.
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Symptoms: A warning message will be displayed as in below screenshot while trying to create a software repository catalog if software repository location is a local path. Diagnosis: While trying to create a new AdminStudio catalog with Software repository enabled, and when software repository location is specified with a local path instead of the Network path. Solution: To avoid displaying such warning message, specify the Software Repository location with a network path and proxy account credentials to access the specified network path for the repository.  
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Question: Is Workflow Manager capable of utilizing SQL database for session states? Answer: Yes, Workflow Manager is capable of utilizing SQL database for session states.
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This article provides information regarding how to connect to Workspace ONE distribution system from Application Manager. Symptoms While trying to configure the workspace ONE distribution system in Application Manager one can encounter with an error message Unable to establish a connection with Workspace ONE server. For more information, see the log. Connection to <url of the Workspace one distribution system> Failed: A required process for this task failed  Cause Valid Site code is not provided / if it is empty in the distribution plugin configuration window, the required process for this task failed error will be logged. Steps to Reproduce: NA Resolution Provide a valid Site code which is nothing but tenant id of the Workspace one along with the valid user credentials to resolve the connectivity issues.
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This article provides information regarding generic questions in the activated version of AdminStudio using Application Catalogs like How many folders can be created in the application catalog, what is the maximum number of packages/applications that can be added to each folder if multiple Catalogs are created, how do you delete a Catalog, etc. Symptoms NA Cause NA Steps to Reproduce NA Resolution Q1. How many folders can be created in the catalog? If it is only creating independent folders, there are no limitations as such. But if a hierarchical folder structure needs to be created, which is same as the windows default supported file path limitations (Maximum path length should not exceed 260 characters based on the Operating System on which AdminStudio is Installed)   Q2. What is the maximum number of packages/applications that can be added to each folder? As long as the database has enough space there are no restrictions on the number of packages or applications which can be imported into the application catalog.   Q3. If multiple Catalogs are created, how do you delete a Catalogue? (ie: Is there anywhere in the AS UI to delete a Catalogue? Or can this only be done by an SQL Server DBA?)   No there is no UI option available currently to delete the catalog from Application Manager. One has to connect to the database server and delete the catalog by using SQL server management Studio or by running SQL scripts to delete the databases over there. This only is done by a SQL Server DBA. Related Articles: AdminStudio Evaluation Restrictions: https://helpnet.flexerasoftware.com/adminstudio2018/Content/ashelplibrary/AdminStudioEvaluating.htm https://community.flexera.com/t5/AdminStudio-knowledge-base/AdminStudio-Client-Tools-Evaluation-Restrictions/ta-p/13  
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Summary Unable to open InstallShield(AdminStudio 2016 SP2 version of InstallShield) projects in VS 2017   Symptoms  Visual Studio reports the setup project can not be loaded. Diagnosis Licensing related issue Resolution Ensure that the machine where AdminStudio 2016 SP2 installed has a valid license to use InstallShield.  
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Summary This article provides information regarding few properties found in .aacx file VirtBlockers ,DiscoveredVirtBlockers Status ,AppVPkgCreation ,AppVPackageOptimization Example properties and their values in .aacx file  VirtBlockers="0"  DiscoveredVirtBlockers="10"  Status="6"  AppVPkgCreation="2"  AppVPackageOptimization="1"  Properties Explained VirtBlockers="<number>" -This value is set by Automated Application Converter application if  there is nothing(if VirtBlockers="0") or number of errors identified preventing conversion to AppV using applications internal logic. DiscoveredVirtBlockers="<number>" - This value is set by the Automated Application Converter application with the help of AdminStudio's internal logic to assess application virtualization compatibility checks. Status="<number>" - This value is set by Automated Application Converter by using the corresponding values defined internally for UI interpretation based on the final status of the package conversion. AppVPkgCreation="<number>" - This is the value set by selecting Package Creation property value under 'Microsoft App-V Options(All Versions) in Project Options dialog box which can be opened by navigating to Tools menu.  Value 0 corresponds to ' App-V 4.6 with AdminStudio', value 2 corresponds to 'App-V 5.x with AdminStudio', if there is no mention of this property in the .aacx file means, by default App-V 5.x with Sequencer setting will be used. AppVPackageOptimization="<number>" - This is the value set by selection Package Optimization property value under 'Microsoft App-V Options (All Versions) in Project Options dialog box which can be opened by navigating to Tools menu.  Value 1 corresponds to Offline. if there is no mention of this property in the. .aacx file means, the Streaming setting will be used by default.
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Symptoms: Encountering 500 error when trying to log into AdminStudio Web Components/Adminstudio Enterprise Server Diagnosis: The  ASP.NET State Service was stopped in the Services window.  Solution: Need to start the Services: In order to start the service, please use the following steps:  1. Click Windows+R on the Machine where AdminStudio Web Components is being installed.  2. Enter services.msc text and click on OK button.  3. In the services window, Double click on the ASP.NET State Service  4. Select "Automatic" from the Startup type dropdown.  5. Click on the "Start" button and then click on OK button.  Now try to launch the "AdminStudio Web Components". Adminstudio Web component should be up and running without any error.  
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Symptoms:  Unable to connect to Adminstudio Enterprise Server Diagnosis:    Solution:  Please follow the below-mentioned steps: (Refer Setting Up AdminStudio Enterprise Server.jpg) 1. Goto the machine where the AdminStudio is currently being installed.  2. In the Start Menu Search for Process Template Editor and launch it.  3. Click on Catalog Option at the top left corner > Click on Connect  4. "Connect Application Catalog" window will be displayed.  5. Click on Enterprise Server Tab.  6. Click on the link http://localhost and provide the IP of the machine currently being used along with Port Number.  7. Provide the Username and Password.  8. Click on Login Button.  Should be able to connect to AdminStudio Enterprise server without any error.  
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Summary After installing Adminstudio 2018 R3, upon launching Application manager, Microsoft .NET Framework unhandled exception error message box displayed and clicking on continue button twice opens the Application manager successfully Symptoms Launching Application Manager displays Microsoft .NET Framework unhandled exception error message box as below Cause Microsoft Report Viewer 2015 prerequisite not installed properly while installing AdminStudio 2018 R3 Resolution Open to Add or Remove programs / Uninstall or change a program from control panel > Programs>Programs and Features Uninstall Microsoft Report viewer 2015 Runtime Reinstall the Microsoft Report Viewer 2015 Runtime downloaded from https://www.microsoft.com/en-us/download/details.aspx?id=45496
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Symptoms: When attempting a post-capture, Repackager shows an error prompt saying "Repackager has stopped working"  or it crashes. (Refer Repackager has stopped working.JPG) Diagnosis: This is caused because it requires some pre-requisites to perform repackaging. Solution:   Please Install the following latest Pre-Requisites:  1. Microsoft Visual C++ 2008 (x86) Redistributable.  2. Microsoft Visual C++ 2010 (x86) Redistributable  3. Microsoft Visual C++ Redistributable Visual Studio 2012 (x86) and (x64)  4. Microsoft Visual C++ Redistributable Visual Studio 2015 (x86) and (x64).( Refer Repackager pre-Requisites List to be installed.JPG) Note: For Remote Repackager, you need to install all of the prerequisites on the machine where the Repackager is currently being run. Once you install all the prerequisites, try again to repackage and it should work successfully without any error.
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