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Unable to activate AdminStudio using license server

Unable to activate AdminStudio using license server

Summary:

This article may help us with the troubleshooting steps while facing issues activating AdminStudio using license server.

Discussion:

*) Ensure the license server is not corrupted.

Execute the command in the command prompt “TSSconfig.exe /info” in the change directory, C:\Program Files (x86)\Flexera Software\FlexNet\Licensing Server to verify if the license server is not corrupted. Refer the below.

jsubramaniyam_0-1624872277975.png

 

*) If the license server is corrupted, manually return the license using ‘Flexnet Server License Return wizard’ from the Start menu where License server is installed. 

Note : If unable to return, contact support by creating a new case in the case portal.

*) Once successfully returned, Activate the License server again and Start the vendor daemon (in the Administrator tab of license server).

Note : Please make sure, the ports which the license server is using is whitelisted over the firewall.

Still if you face any issues, please reach out to Support by creating a new case.

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Last update:
‎Jun 28, 2021 04:33 AM
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