AdminStudio Repackager Crashes on Windows 7 when the time zone is not set to a US time zone

AdminStudio Repackager Crashes on Windows 7 when the time zone is not set to a US time zone

Summary

This article gives information on the bug of the Repackager crashing on Windows 7 when the time zone is not set to a US time zone.

Symptoms

AdminStudio Repackager, Standalone Repackager or Remote Repackager crashes on Windows 7 when the time zone is not set to a US time zone.

User gets either nothing or sees "Repacakger has stopped working" when trying to launch one of repackagers.
APPCRASH is logged in Windows Event Viewer.

This issue is specific to Repackager 2016 on Windows7.
Repackager 2015 works fine on Windows 7.
Repackager 2016 works fine on Windows 10.

Cause

This is a bug being tracked under ADMIN-18862.

Workaround

Please set OS timezone to a US time zone, like central or eastern.


Additional Information

ADMIN-18862 has been fixed in AdminStudio 2016 Service Pack 1 and the download is now available in the Product and License Center
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Last update:
‎Oct 19, 2018 03:51 PM
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