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AdminStudio Enterprise Server (AES 11.5, WFM 6) Fails to Activate for the AdminStudio 11.5 Enterprise Serial Numbers

AdminStudio Enterprise Server (AES 11.5, WFM 6) Fails to Activate for the AdminStudio 11.5 Enterprise Serial Numbers

Summary

When trying to Activate AdminStudio Enterprise Server (AES 11.5, WFM 6) using a serial for AdminStudio 11 Symantec edition an error 'Invalid Serial Number' occurs.

Symptoms

When trying to Activate AdminStudio Enterprise Server (AES 11.5, WFM 6) using a serial for AdminStudio 11 Symantec edition an error 'Invalid Serial Number' occurs.


Cause

This issue is caused by a bug within AdminStudio Enterprise server.

Resolution

To apply the Hotfix please follow the steps outlined below:
1. Download the Hotfix.
2. Log off from AES
3. Navigate to "C:\WorkflowManager\wwwroot\bin" on the AES machine.
4. Backup the file "AdminHelper.dll"
5. Extract the above file to the directory specified in step 2.
5. Log on to the AES server and go through the Activation steps.

Additional Information

This bug is being tracked internally with reference number IOA-000072915 and will be addressed in a future release.
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Version history
Last update:
‎Aug 22, 2012 07:19 PM
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