AdminStudio Enterprise Server (AES 11.5, WFM 6) Fails to Activate for the AdminStudio 11.5 Enterprise Serial Numbers
AdminStudio Enterprise Server (AES 11.5, WFM 6) Fails to Activate for the AdminStudio 11.5 Enterprise Serial Numbers
Summary
When trying to Activate AdminStudio Enterprise Server (AES 11.5, WFM 6) using a serial for AdminStudio 11 Symantec edition an error 'Invalid Serial Number' occurs.
Symptoms
When trying to Activate AdminStudio Enterprise Server (AES 11.5, WFM 6) using a serial for AdminStudio 11 Symantec edition an error 'Invalid Serial Number' occurs.
Cause
This issue is caused by a bug within AdminStudio Enterprise server.
Resolution
To apply the Hotfix please follow the steps outlined below:
1. Download the Hotfix.
2. Log off from AES
3. Navigate to "C:\WorkflowManager\wwwroot\bin" on the AES machine.
4. Backup the file "AdminHelper.dll"
5. Extract the above file to the directory specified in step 2.
5. Log on to the AES server and go through the Activation steps.
Additional Information
This bug is being tracked internally with reference number IOA-000072915 and will be addressed in a future release.
