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Hi,
I'm trying to activate my copy of AdminStudio 2020. When I do it reports that it has activated successfully but it requests me to activate every time I re-launch AdminStudio. I have a valid activation code and support maintenence agreement.
Regards
Shayn Parker (Essex County Council)
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Hello @shayn_parker
Since you mentioned in your post and you are on active maintenance agreement, the activation code for AdminStudio 2020 should be made available for you automatically in our Product and License Center.
Please log into Product and License Center to find the activation code for AdminStudio 2020.
Thanks.
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Hi Shayn,
For example: If the activation code belongs to a certain version of AdminStudio and you try to activate a different version.
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Hi Shashikiran,
Thanks for your reply, I've reverted back to 2019 now but we do have a support agreement in place until later this year so how can I obtain a new activation code to cover version 2020?
Regards
Shayn
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Please create a new support case and your issue will be addressed.
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Hello @shayn_parker
Since you mentioned in your post and you are on active maintenance agreement, the activation code for AdminStudio 2020 should be made available for you automatically in our Product and License Center.
Please log into Product and License Center to find the activation code for AdminStudio 2020.
Thanks.
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Thanks very much, I have found the code now from the portal.
