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Suggested Actions

Suggest an improvement

Submit a request for new functionality or enhancement to an existing feature that would make the product behave more efficiently or extend its capability.

For Example:

  • I would like to see products differently.

  • I would like to see the product do something new.

  • I have an idea for how the product could be improved.

Open Flexera Ideas

Open a support case

Create a new support case to get help with a problem you may be experiencing. This if the product behaves in a way in contravention to the documentation or displays an error visibly or in any log files or debug.

For Example:

  • I cannot get the product to work the way i want.

  • I donot understand something about the product.

  • I believe I have discovered a problem with the product.

    Open a Case
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Update Onboarding Policies

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Details

  • Files
    • Export checklist for your project plan
  • 1: Prepare your Implementation
    • Identify Your Implementation Partner
    • Determine Who is Involved
  • 2: Product Access
    • Receive Confirmation Email(s)
    • Access your Product
    • Access Customer Community
    • Subscribe to your Product Areas
    • Learn How to Use Your Product
  • 3: Implementation Project Launch
    • Set-Up Your Solution
    • Project Initiation Document
    • Working with Professional Services or Partners
  • 4: Post Implementation
    • Update Onboarding Policies
    • Set Your Team up for Success: Digital Resources At the Ready

Update Onboarding Policies

Save these instructions in your governance documents to provide any new hires who need access to the product or technical support.

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