Subscribe to your Product Areas 

Notifications offer a great way to receive updates on community discussions, knowledge base article additions and release blog updates. We recommend every customer subscribe to their product(s) with a minimum frequency for weekly updates. 

To subscribe to alerts from our homepage:

  1. Sign in at
  2. Scroll to the row of images near the bottom of the page
  3. Click on "Stay Informed"
  4. Keep the checked boxes for any areas you want updates
  5. Press save

Subscribe to Multiple Product notificationsSubscribe to Multiple Product notifications

If you are on a product page, you can add a subscription by:

  1. Signing in
  2. Clicking "Subscribe" 
  3. Keep the checked boxes for any areas you want updates
  4. Press save

Subscribe for NotificationsSubscribe for Notifications

 For details on subscribing to a label, read the Subscribe to a label  knowledge base article 

How to Adjust the Notification Frequency

The default notification frequency is immediate, meaning anytime a new post or reply is made you will receive an email. The benefit of immediate is you can reply by email and you get information as it becomes available. If you are looking to mostly consume information and not reply, we recommend adjusting your alert frequency. To do so:

  1. Sign in
  2. Click on your avatar, located in the upper right-hand corner of the screen in desktop view
  3. Select "My Subscriptions"
  4. Go to the "Notification Settings" tab
  5. Adjust the frequency by clicking on the drop down menus and selecting your desired frequency. The options are "Immediately", "In a Daily digest", or"In a Weekly digest".
  6. Press "Save"

    How to Adjust Notification FrequencyHow to Adjust Notification Frequency

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