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How to Follow a Case in Salesforce

How to Follow a Case in Salesforce

Summary

Users can view all cases they are following using the below steps (after logging in).

Synopsis

Users can view all cases they are following using the below steps (after logging in).

Discussion

Show Feed
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Follow Case
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View All Cases You Follow
1. Click on ?HOME? tab of Salesforce
2. Click on image next to name (may be blue smiley face if user has not uploaded photo)User-added image
3. Click on ?Overview? tab
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4. Click on ?Show All? next to ?Following?
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5. Click on filter dropdown and select ?Case?
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    Labels (1)
    Version history
    Revision #:
    1 of 1
    Last update:
    ‎Jan 11, 2019 07:20 PM
    Updated by: