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Knowledge Articles Support: Snow Update Service (SUS) - has exceeded the allotted timeout
Support: Snow Update Service (SUS) - has exceeded the allotted timeout Support: Snow Update Service (SUS) - has exceeded the allotted timeout
https://community.flexera.com/s/article/SupportSnowUpdateServiceSUS-hasexceededtheallottedtimeout-v2
Issue This error message is presented in the Snow Update Service (SUS) logs: "2015-02-26 20:02:36,501 [8] ERROR SnowSoftware.Update.SoftwareRecognitionData [(null)] - An error occurred while calling web services to retrieve software product updates … Created Date:7/27/2026 11:06 AM Product:Snow Update Service Save for LaterKnowledge Articles Track adoption of SaaS applications and other technology in Snow License Manager
Track adoption of SaaS applications and other technology in Snow License Manager Track adoption of SaaS applications and other technology in Snow License Manager
https://community.flexera.com/s/article/How-to-Track-Adoption-of-SaaS-Apps-Other-Technology
In this video, you’ll learn how to use Snow License Manager to: View application lists by family to track adoption of newer software versions (for example, identifying when newer versions are replacing older installed versions) Use a report to understand … Created Date:6/8/2026 7:26 PM Product:Snow License Manager Save for LaterKnowledge Articles Snow License Manager not reporting Snow Inventory Agent patch versions
Snow License Manager not reporting Snow Inventory Agent patch versions Snow License Manager not reporting Snow Inventory Agent patch versions
https://community.flexera.com/s/article/Snow-inventory-Agent-version-reporting
Software companies typically use semantic versioning to track changes to software over time. This method of version provides an indication of the major version, minor version, and patch version of applications, using the format: major.minor,patch For … Created Date:7/27/2026 11:33 AM Product:Snow License Manager Save for LaterKnowledge Articles Last Used Date is after Last Logged In Date
Last Used Date is after Last Logged In Date Last Used Date is after Last Logged In Date
https://community.flexera.com/s/article/LastUsedDateisafterLastLoggedInDate-v2
Application usage is after the la st login date. The "logged in" date should be the same as "last used". Note that "Last used" has a later time-stamp then "Logged in": Environment Snow License Manager 8.x Analysis … Created Date:7/27/2026 11:16 AM Product:Snow License Manager Save for LaterKnowledge Articles Why do I see the Deny section on the New Configuration page in the Admin Console
Why do I see the Deny section on the New Configuration page in the Admin Console Why do I see the Deny section on the New Configuration page in the Admin Console
https://community.flexera.com/s/article/Why-do-I-see-the-Deny-section-on-the-New-Configuration-page-in-the-Admin-Console
Environment:SI 6.x Created Date:7/27/2026 11:41 AM Product:Snow Inventory Server Save for LaterKnowledge Articles Snow Data Update Job fails with the error "Could not complete cursor operation because the table schema changed after the cursor was declared"
Snow Data Update Job fails with the error "Could not complete cursor operation because the table schema changed after the cursor was declared" Snow Data Update Job fails with the error "Could not complete cursor operation because the table schema changed after the cursor was declared"
https://community.flexera.com/s/article/DUJ-fails-with-table-schema-changed-after-the-cursor-was-declared-error-message
Any update step within the Data Update Job could potentially fail with the following error if an Index Maintenance job is running at the same time as the DUJ. [Could not complete cursor operation because the table schema changed after the cursor was declared] … Created Date:11/23/2024 8:40 AM Environment:Snow License Manager Product:Snow License Manager Save for LaterKnowledge Articles Run Conditions
Run Conditions Run Conditions
https://community.flexera.com/s/article/APRunConditions
Run Conditions Configuration Levels Run Conditions and Disabled Activities Request Monitor Run Conditions Tab Link to Workflow Parameter Group Conditions Test Condition Reset A Run condition can be added to an activity´s configuration to dynamically make … Created Date:7/27/2026 12:29 PM Product:Snow Automation Platform Save for LaterKnowledge Articles Snow License Manager Multitenant Multi Factor Authentication / Single Sign On for SPE environment
Snow License Manager Multitenant Multi Factor Authentication / Single Sign On for SPE environment Snow License Manager Multitenant Multi Factor Authentication / Single Sign On for SPE environment
https://community.flexera.com/s/article/Multitenant-MFA-SSO-for-SPE-environment
Single tenant SSO The Snow License Manager product supports industry-standard SAML 2.0 for integration with SAML Identity Providers (“IDP”). Snow License Manager supports a single SAML configuration for authenticating users via an IDP when trying to access … Created Date:7/27/2026 11:37 AM Product:Snow License Manager Save for LaterKnowledge Articles Hyper V Server has wrong IP in Snow License Manager
Hyper V Server has wrong IP in Snow License Manager Hyper V Server has wrong IP in Snow License Manager
https://community.flexera.com/s/article/HyperVServerhaswrongIPinSnowLicenseManager-v2
Issue Hyper V Servers are presenting the incorrect IP address in Snow License Manager. Environment Snow License Manager 8 Snow Integration Manager 5.9 Analysis The Snow Integration Manager tool is at the latest version 5.9 Resolution Checked the Hyper … Created Date:7/27/2026 12:02 PM Product:Snow Integration Manager Save for LaterKnowledge Articles Office 365 Service error: "The input is not a valid Base-64 string"
Office 365 Service error: "The input is not a valid Base-64 string" Office 365 Service error: "The input is not a valid Base-64 string"
https://community.flexera.com/s/article/Office365ServiceerrorTheinputisnotavalidBase-64string-v2
Office 365 data is not added or updated to Snow License Manager and the SnowLicenseManagerOffice365Service Windows service throws the following error: ERROR SnowSoftware.LicenseManager.Office365.CommandHandlers.SignalImportAsCommittedCommandHandler [(null)] … Created Date:7/27/2026 11:20 AM Product:Snow License Manager Save for Later
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