"Populate userAppUsage from API" step reading data from Flexera One SaaS Manager may fail with error: API call failed after 3 attempts: Exception calling "GetResponse" with "0" argument(s): "The remote server returned an error: (401) Unauthorized."

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue is planned to be addressed in the following future releases: 2026 R1 / Jun 2026 (Cloud), 2026 R1 (On Premises).

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Product

Flexera One

Affected functionality

Integration: SaaS Manager

Deployment type

Cloud

Fixed in

2026 R1 / Jun 2026 (Cloud),2026 R1 (On Premises)

Visibility

Guest

URL Name

populate-userappusage-from-api-step-reading-data-from-flexera-one-saas-manager-may-fail-with-error-api-call-failed-after-3-attempts-exception-calling-getresponse-with-0-argument-s-the-remote-server-returned-an-error-401-unauthorized-IOK-2034720