Inventory gathering ndtrack process may crash with error on MacOS if a bundle metadata contains a non-numeric "last modified" field: "libc++abi: terminating due to uncaught exception of type std::invalid_argument: std::stoull: no conversion"

Description

This problem occurs due to mishandling of “last modified” details in MacOS bundle metadata when a non-numeric value is found in the metadata.

ndtrack writes the following message to stderr when this problem occurs:

libc++abi: terminating due to uncaught exception of type std::invalid_argument: std::stoull: no conversion

Logging in tracker.log files leading up to the crash looks like:

[Thu Jul 16 07:00:55 2026 (G, 0)] {7873} Starting file scan with these listeners: OUI,BEA,ISMP,IA,IM,JAVA,WEBSPHERE,FMW,ORACLE,CONTENTANDSWIDTAG,JAR,PLIST
[Thu Jul 16 07:00:55 2026 (G, 0)] {7873} File listener type: 'OUI' added successfully
[...]
[Thu Jul 16 07:00:55 2026 (G, 0)] {7873} File listener type: 'PLIST' added successfully
[Thu Jul 16 07:00:55 2026 (G, 0)] {7873} Started package database update for package types 'IA,BEA,OUI,ISMP,IIM,OSX' into '/private/var/opt/managesoft/cache/packagedb.cdb'

Fix status

This issue has been fixed in the following release: 2026 R1.2 / Aug 2026 (Cloud). This issue is planned to be addressed in the following future release: 2026 R2 (On Premises).

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Support Hub

Product

Flexera One

Affected functionality

Agent

Deployment type

Cloud

Fixed in

2026 R1.2 / Aug 2026 (Cloud),2026 R2 (On Premises)

Visibility

Guest

URL Name

inventory-gathering-ndtrack-process-may-crash-with-error-on-macos-if-a-bundle-metadata-contains-a-non-numeric-last-modified-field-libc-abi-terminating-due-to-uncaught-exception-of-type-std-invalid-argument-std-stoull-no-conversion-IOK-2067584