Inventory gathering ndtrack process may crash while scanning folder and file names that contain Unicode characters on Windows operating systems

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue has been fixed in the following release: 2026 R1.1 / Jul 2026 (Cloud). This issue is planned to be addressed in the following future release: 2026 R2 (On Premises).

Was this helpful?

Support Hub

Product

Flexera One

Affected functionality

Agent

Deployment type

Cloud

Fixed in

2026 R1.1 / Jul 2026 (Cloud),2026 R2 (On Premises)

Visibility

Guest

URL Name

inventory-gathering-ndtrack-process-may-crash-while-scanning-folder-and-file-names-that-contain-unicode-characters-on-windows-operating-systems-IOK-2035301