An update to an asset may fail if the update causes changes to a linked inventory device
Summary
Processes that attempt to update an asset record may fail if the update causes changes to property values on a linked inventory device record.
Details
This issue is caused by a logic error affecting operations in the FlexNet Manager Suite compliance database.
Processes that may be affected by this issue include the following:
| Process | Symptoms |
|---|---|
| Updates to asset records performed through the web UI | Red bar error is shown in the web UI. Logging in webui.log includes an error message with details similar to: Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerStatusID'. Invalid column name 'newStatus'. Invalid column name 'oldStatus'. |
| Inventory imports Business adapter imports | Import fails, and import log includes an error message similar to what is shown above. |
Resolution
A hotfix to resolve this issue is available from the following article: Hotfix for Known Issue: An update to an asset may fail if the update causes changes to a linked inventory device (IOK-1002838)
Affected versions
This issue affects FlexNet Manager Suite 2022 R2.
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