Oracle Verified - Database related to the E-Business Suite installation is not complete.
E-Business Suite Verified data is listed as incomplete for the following reason(s):
- Database that is related to the E-Business Suite is not complete.
Explanation
In ComputerStatusOvsService method ProcessEbsCompletenessAsync the data tied to the database related to EBS is incomplete. For the E-Business Suite system to be considered complete we must have a valid SIOS database scan of the same machine, whether it should in fact find a database or not.
Troubleshooting
To troubleshoot this issue perform the following:
- Verify that the latest version of the Snow Agent and scanner have been deployed on this computer. If not, run the upgrades. If the issue persists, continue troubleshooting.
- Confirm that the prequisites have been met and all installation instructions followed (SIOS).
- If you have not remedied the issue, please open a new case with Snow Support, providing the following information and observations you've collected during this troubleshooting:
- All relevant software versions (snowagent, sios, siohws, java, oracle db version and edition if known.)
- A snowpack with agent logging set to verbose.
- A snowpack that includes the data from all installed scanners.
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