Contact information for Flexera Support (Snow products)

We’re here to help! Our Standard Support is available from Monday to Friday, between 9:00 am and 5:00 pm local time, except on local holidays.

If you need assistance, we recommend using our Support Portal. It’s the easiest way to create, track, and update your support cases. You can also view your existing cases there.

If you haven’t registered for our Support Portal yet, don’t worry! You can register quickly and easily by clicking on this link: Register here

Contact through the Support Portal

We recommend using our Support Portal. It’s the easiest way to create, track, and update your support cases. You can also view your existing cases there:
Create a case
View cases
Not registered for our Support Portal? Register here

Telephone Support

Region	Area or Technology	Phone Number
Global	Snow Optimiser for SAP Software Support (worldwide)	+49 (0) 40 300 39 67 0

Americas	All Snow products except Snow Commander and Snow Optimiser for SAP Software for all Americas countries	+1 877 290 1915
Americas	Americas Snow Commander Support	+1-613 599 0494 +1-877-599-0494

APAC (Asia Pacific)	All Snow products except Snow Optimiser for SAP Software	+61 3 7019 2846

EMEA	All Snow products except Snow Optimiser for SAP Software	+44 (0)1628 321145

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Support Hub

Product

Snow License Manager